Website Support and Maintenance – Website Health Check

$38.00 USD

In summary, the “Website Support and Maintenance” service offers comprehensive and proactive support to ensure the client’s website remains secure, up-to-date, and effectively serves its intended purpose with minimal disruptions.





  1. Website Health Check: The service begins with a thorough assessment of the website’s current status. This includes checking for any technical issues, broken links, or potential vulnerabilities. The goal is to ensure the website is functioning optimally.
  2. Routine Maintenance and Updates: The agency will handle routine maintenance tasks, such as updating plugins, themes, and the core WordPress system. Regular checks will be conducted to address any compatibility issues and ensure the website remains secure and up-to-date.
  3. Security Measures: Security is a top priority. The service includes implementing security measures to protect the website from potential threats. This may involve installing firewalls, monitoring for suspicious activities, and implementing best practices for secure user authentication.
  4. Backup Solutions: Regular automated backups will be set up to prevent data loss. These backups ensure that in the event of any issues, the website can be restored to a previous state, minimizing downtime and potential loss of critical information.
  5. Technical Support: The agency provides ongoing technical support for the website. This includes troubleshooting and resolving any issues that may arise, such as error messages, site malfunctions, or user-related problems. Support may be offered through various channels, such as email or a dedicated support ticket system.
  6. Content Updates: The service includes updating content on the website as needed. This may involve adding new pages, updating existing information, and ensuring that all content remains accurate and relevant.
  7. User Training: If necessary, the agency may offer training sessions to the client’s team on basic website management tasks. This empowers the client to handle certain updates and maintenance tasks independently.
  8. Performance Monitoring: The agency will monitor the website’s performance, including page load times and overall responsiveness. Optimization techniques will be implemented to ensure a smooth and efficient user experience.
  9. Analytics and Reporting: Utilizing analytics tools, the agency will provide regular reports on the website’s performance. This includes insights into user behavior, traffic patterns, and other key metrics. These reports help the client understand the impact of the website and make informed decisions.
  10. Proactive Recommendations: The agency will proactively identify areas for improvement and make recommendations to enhance the website’s functionality, user experience, and overall performance. This can include suggestions for new features, design enhancements, or optimization strategies.